Dictionary definition of “empathy": "a deep understanding of another's feelings or aspirations, the intellectual identification with the feelings, thoughts, or attitudes of another."
In other words - understanding the needs of our customers and meeting them, which just about sums us up... We understand that you want the image and design that you want, not what some fancy graphic design company thinks you ought to want. So you can rely on us to really listen to you, and interpret your requirements.
A small company - the advantages
Empathy Design is a small company - our overheads are low, and we can pass the savings on to our customers. Small means that we have the flexibility and motivation to really listen to you and gain an in-depth understanding of your organisation and requirements before we even start work on your project. Small means that you know who you are going to speak to when you call us. Small means that we can react instantly: not being part of a large organisation means that we have the flexibility to process urgent amendments immediately, on the same day wherever possible. There is no need ever to be out-of-touch: we are always contactable either via email or phone, even if on holiday, even if abroad.
An extensive network - the advantages
Small does not mean limited: we have an extensive network of contacts to draw on for specific advice on website development, brand development and digital design technical issues - and for backup in exceptionally busy periods. Most of our coding and design is done in-house - some is outsourced, allowing us to focus on delivering the best possible service at all times.
Empathy Design will deliver your exact design requirements, on time, every time. . .
